The Sleep Better Store

Can I use my existing bed and box spring?

While you can certainly use your existing box spring, we usually recommend that you order a foundation because a foundation is a completely firm and completely flat surface for your bed to lie on. This will ensure that your bed contours completely to you and your body and not to any soft spots of slats in a box spring. Your warranty will not be voided if you do not use a foundation.

How can you sell your airbeds so much lower than my local store?

There are basically two reasons why we can sell so much lower. We specialize in having the best and most informative airbed online shopping center, therefore this has allowed us to sell more airbeds online than any other online store and work with a much smaller profit margin than your local store can. Secondly, we have very little overhead on our web-site. There are no light bills, water bills, or salesmen commission to worry about. In essence, there is a great deal less work involved. In retail stores they can and will sell for a higher profit dollar because of their overhead.

The mattress I get will be Brand New, won't it?

OF COURSE!! All the mattresses we sell are top quality and of course BRAND NEW. We ship all of our mattresses directly from the manufacturer. Because we offer a 30 Day Rest Test, we sometimes get returned beds, however that is very seldom. If a bed is returned, it comes to us and not the manufacturer. If you are interested in a refurbished bed please contact us.

Does the 30 Day Rest Test apply to all of your products?

YES it does. If you love your mattress and want to return the pillow, you can, or vise-versa. All products sold at SleepBetterStore.com fall under the 30 Day Rest Test.

Do you accept all major credit cards?

We accept every major credit card which includes the following: Visa, MasterCard, Discover, and American Express. You can also make payment by check or money-order by mailing it to:

How many days before my mattress will arrive?

Because we want you to start enjoying your new airbed system as soon as possible, we will normally have the bed shipped within five to six business days. Sometimes, the shipping department is overloaded with orders which may cause your shipment to be delayed a day or two. Customers usually have their entire order within 10 - 12 business days, it is usually sooner but we like to be on the safe side when dealing with UPS and freight companies. When placing your order, we will be glad to give you the approximate day your bed should ship. Unlike most companies, whether you are east coast or west coast you will receive the air mattress just as quick.

Can we use your bed as a waterbed replacement?

Of course you can. Depending on the dimensions, our air chambers should fit with your waterbed. If you are unsure, simply give us a call at 877-SLEEP-70 with your dimensions handy, and we will make sure that our mattresses can be used in your waterbed frame.

How long will it take me to set it up?

Our airbed mattresses are very easy to set up normally taking between 15 to 25 minutes. The instruction packet comes with the mattress and can be found in the box in a plastic bag with the warranty card.

Where does the pump go?

With most normal beds you can place the pump under your bed near the headboard. If you are placing your airbed mattress on a platform bed, the pump can be placed in the vacant area between the sets of drawers. If the drawers meet in the middle, there should be enough space between the drawer unit and the wall for the air pump. The pump is small, 6" tall - 6" wide - 12" long.

Will normal sheets work on my new airbed?

Yes, normal sheets will work on your airbed mattress. It is best if you make sure that the pocket on your sheets are the correct depth of the mattress. If you choose to order an air mattress from us 11 inches, or more, in thickness then you might want to consider using deep-pocket sheets which are easy to find and usually cost only a couple dollars more that regular sheets.

Do I need to be home to receive the mattress?

We suggest that someone be there to receive your new mattress. If you work all day, we can have UPS deliver the package to your work if you so desire. If you have also ordered a matching foundation then your order will be shipped via freight carrier. If a freight carrier is used then they normally call first to set up a convenient time to deliver.

I can't pop the mattress, can I?

No, you cannot overfill the mattress. The Vulcanized Latex Chambers can withstand a great deal more pressure than the air pump is designed to produce. When the mattress gets to its firmed position, the pump will not be able to place any more air in the chamber. You also don't need to worry about any animals or children putting a hole in the mattress. Basically, the only way to pop the mattress would be to stab it with a knife.

I'm ready to order, what do I do now?

We offer a couple of easy ways to order. We have a secure online ordering catalog and shopping cart, or you can call us toll-free at 1-877-SLEEP-70 24--Hours a Day!